How do I use my Borders eReader Protection Plan?
The Borders corporation filed for Chapter 11 bankruptcy in February 2011 and ceased to exist in September of 2011 after many months of store closings and liquidation sales. Unfortunately, once the liquidation company purchased Borders in order to sell off its assets and close its doors, the Borders eReader Protection Plan became null and void.
Barnes and Noble agreed to service the customers at Borders.com and fullfill purchase orders during the liquidation process. However, Barnes and Noble has no responsibility to honor Borders eReader Protection Plans. Those individuals eReader customers that also purchased the Borders extended service plan unfortunately have no access to service under the plans they purchased.